Return Request

Have an issue with a product? Strain Cares.

If you have an issue with a product you purchased from Strain, the Strain team is here to help. Save the product that you purchased so you can return it to us and fill out the form below to initiate the returns process. The Strain team will reach out to remedy the situation.

CALL US

Retail: (818) 280-6069 Delivery: (818) 208-0204

Store Hours

Monday – Saturday
8AM – 9PM
Sunday
10AM – 8PM

DELIVERY HOURS

Monday – Saturday
12PM – 8PM
Sunday
12PM – 7PM

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DISCLAIMER

Strain Balboa Caregivers, Inc. has a company-wide commitment to ensuring that Information Technology (IT) is accessible to all people, including those with disabilities. As part of this commitment, our website has been designed with accessibility features, including integration with screen-reader software, as part of our effort to conform to the requirements to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 AA. Please note users wishing to optimize the site for use with screen reader software including JAWS and NVDA should enable to Blind Users (Screen Reader) Optimization toggle within the widget to the left of the screen. Our site, www.straincares.com is regularly tested and monitored for accessibility, including by our legal team and persons who are blind or visually-impaired who are proficient with screen reader software. In addition, our team is continuously modifying the site as technology advances. We recognize that there may be occasions when users experience difficulty accessing the site. If you experience difficulty viewing any material on our web site, please contact us at INFO@STRAINCARES.COM or call 818-280-6069 for live assistance with a dedicated representative. Please consider providing us with feedback and ideas based on your experience using the site.